Privacy Policy

1. Introduction

Effective Date: 12th July, 2026
Last Updated: 12th July, 2026

Welcome to NZ Finder.

NZ Finder is operated by AN-LOC New Zealand Limited (“NZ Finder”, “we”, “our” or “us”).

We are committed to protecting your privacy and handling your personal information responsibly, transparently and in accordance with applicable New Zealand privacy laws.

This Privacy Policy explains what information we collect, how we use it, who we share it with and the choices you have regarding your information when you use the NZ Finder website and related services.

This Privacy Policy applies to all visitors, registered users, businesses and anyone who interacts with NZ Finder through our website or services.

By using NZ Finder, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

NZ Finder collects information in different ways depending on how you use our website and services.

2.1 Information You Provide

You may provide information to us when you:

• create an account
• claim or add a business listing
• update your business profile
• contact us
• subscribe to a paid plan
• communicate with us

Depending on your activity, this information may include:

• your name
• email address
• phone number
• business name
• business address
• business contact details
• payment and billing information (excluding your full payment card details)
• any other information you choose to provide.

2.2 Business Listing Information

NZ Finder may display business information obtained from a variety of sources, including:

• information submitted by businesses
• publicly available business information
• information provided during the claim process
• AI-assisted business descriptions created by NZ Finder
• updates submitted after a listing has been claimed

Business listings displayed on NZ Finder may include publicly available information intended to help users discover businesses across New Zealand.

Once a business listing has been successfully claimed, the authorised account managing that listing becomes responsible for reviewing, correcting and maintaining the information displayed.

2.3 Information Collected Automatically

When you use NZ Finder, certain information may be collected automatically, including:

• IP address
• browser type
• device information
• operating system
• pages visited
• search activity
• referring website
• date and time of access
• cookies and similar technologies

This information helps us improve website performance, security and user experience.

2.4 Information from Third Parties

We may receive or process information through trusted third-party services that help us operate NZ Finder.

This may include information related to payment processing, mapping services, analytics, security, artificial intelligence services and other technologies that support the operation of our website.

Any information received from these services is handled in accordance with this Privacy Policy.

3. How We Use Your Information

We use the information we collect to operate, maintain and improve NZ Finder and to provide our services to users and businesses.

Depending on how you interact with NZ Finder, we may use your information to:

• create and manage your account
• verify and manage business listings
• process business listing claims
• provide customer support and respond to enquiries
• process subscriptions, payments and invoices
• send service-related notifications about your account, business listings or subscriptions
• communicate important account or service updates
• personalise your experience on NZ Finder
• improve our search engine, website performance and user experience
• detect, investigate and prevent fraud, spam, abuse and other unauthorised activities
• comply with legal obligations and protect the security and integrity of NZ Finder.

We only use personal information where we have a legitimate reason to do so and take reasonable steps to ensure it is handled responsibly.

4. Cookies & Analytics

Cookies and similar technologies help NZ Finder provide a better, faster and more secure experience.

We use cookies and similar technologies to:

• remember your preferences and settings
• keep you signed in to your account
• improve website performance and functionality
• understand how visitors use NZ Finder
• help detect security issues and prevent abuse

We also use analytics tools, including Google Analytics, to better understand how our website is used. Google Analytics collects information such as pages visited, time spent on the website, browser type and general device information. This information is aggregated where possible and helps us improve the performance and user experience of NZ Finder.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

5. Trusted Services We Use

To operate NZ Finder securely and efficiently, we use a small number of trusted third-party services. These services help us provide specific functionality and support the operation of our website.

Where appropriate, these providers may process information on our behalf in accordance with their own privacy policies and applicable laws. We carefully select the services we use and only share information that is reasonably necessary for them to perform their intended function.

Stripe

Stripe securely processes payments made through NZ Finder.

NZ Finder does not collect, store or have access to your full payment card details.

Payment information is handled directly by Stripe in accordance with Stripe’s own privacy and security practices.

Google Maps

Google Maps is used to display business locations and mapping information throughout NZ Finder.

Using map-related features may also be subject to Google’s own privacy policies and terms.

OpenAI

OpenAI is used to assist in generating business descriptions and other AI-assisted content.

AI is used as a productivity tool to help create content and does not make automated decisions about users, businesses or business listings.

Businesses remain responsible for reviewing and maintaining the content displayed on their listings.

Postmark

Postmark is used to deliver transactional and service-related emails, including:

• account notifications
• business listing updates
• claim listing communications
• subscription notifications
• billing and invoice emails
• password resets
• other service-related communications

Google Workspace

Google Workspace provides our business email accounts and supports internal communications and customer support.

Cloudflare

Cloudflare helps protect NZ Finder against malicious traffic while improving website security, reliability and performance.

Google reCAPTCHA v3

Google reCAPTCHA v3 helps protect forms and user interactions from spam, bots and other automated abuse.

Google Analytics

Google Analytics helps us understand how visitors use NZ Finder so we can improve website performance, functionality and user experience.

Analytics information is used in aggregate where possible and is not intended to personally identify individual users.

6. When We Share Information

We respect your privacy and do not sell your personal information to third parties.

We may share your information only where it is reasonably necessary to operate NZ Finder, comply with legal obligations or protect our platform, our users or others.

This may include sharing information:

• when required or permitted by applicable law
• to respond to lawful requests from courts, regulators or law enforcement agencies
• to protect the rights, property or safety of NZ Finder, our users or others
• in connection with a business restructuring, merger, acquisition or sale of all or part of our business or assets, where permitted by law.

We only share the minimum amount of information reasonably necessary to fulfil the relevant purpose.

Certain information published as part of a public business listing is intended to be publicly accessible. This may include information such as a business name, address, phone number, website, opening hours, business description, images and services.

Information that is intentionally published as part of a public business listing is treated differently from private account information and is made available to help users discover businesses across New Zealand.

7. Keeping Your Information Secure

We take the security of your information seriously and use reasonable technical, administrative and organisational measures to help protect it from unauthorised access, loss, misuse, alteration or disclosure.

While we work to keep your information secure, no website, online service or method of electronic storage or transmission can be guaranteed to be completely secure.

For this reason, we cannot guarantee the absolute security of any information transmitted to or stored by NZ Finder.

If we become aware of a security incident that may affect your personal information, we will take appropriate steps in accordance with applicable New Zealand laws.

We also encourage users to help protect their accounts by using strong passwords and keeping their login credentials confidential.

8. How Long We Keep Your Information

We keep personal information only for as long as it is reasonably necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

The length of time we retain information depends on the type of information and the purpose for which it was collected.

For example:

• account information may be retained while your account remains active
• billing and payment records may be retained where required by applicable tax, accounting or other legal obligations
• customer support communications may be retained to help us respond to future enquiries and improve our services
• business listing information may remain publicly available as part of the NZ Finder directory, even if the associated account is closed or no longer associated with an active account

If an account associated with a business listing is removed, the business listing may remain on NZ Finder as an unclaimed listing, allowing another authorised representative of the business to claim and manage it in the future.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymise or dispose of it where appropriate and permitted by law.

9. Your Privacy Rights

Depending on your circumstances and applicable New Zealand privacy laws, you may have the right to:

• request access to the personal information we hold about you
• request correction of inaccurate or incomplete personal information
• update information associated with your account or any business listings you are authorised to manage
• request the deletion of your personal information, where applicable and subject to our legal and operational obligations
• contact us if you have questions or concerns about how your personal information is handled

We will respond to privacy-related requests within a reasonable timeframe and in accordance with applicable New Zealand privacy laws.

Please note that, in some circumstances, we may be required or permitted by law to retain certain information, even if you request its deletion.

Where a request relates to a business listing, we may require additional verification before making changes or removing information to help protect businesses and maintain the integrity of the NZ Finder directory.

10. Children’s Privacy

NZ Finder is intended for use by individuals who are 18 years of age or older, or who otherwise have the legal capacity to enter into agreements under the laws applicable to them.

We do not knowingly allow children to create accounts or provide personal information through our services.

If we become aware that personal information has been collected from a child in a manner that is inconsistent with this Privacy Policy or applicable law, we will take reasonable steps to delete that information where appropriate.

If you believe that a child has created an account or provided personal information to NZ Finder without appropriate authorisation, please contact us so we can investigate the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to NZ Finder, our services, our business practices or applicable laws.

When we make material changes, we may notify users through our website, by email or by other appropriate means where reasonably practicable.

The “Last Updated” date at the beginning of this Privacy Policy indicates when it was most recently revised.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use and protect your information.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how NZ Finder handles your personal information, we encourage you to contact us.

We will make reasonable efforts to respond to your enquiry as soon as reasonably practicable.

You can contact us using the details below:

NZ Finder
Operated by AN-LOC New Zealand Limited

Email: support@nzfinder.co.nz

Website: https://nzfinder.co.nz/contact

We value your trust and are committed to handling your personal information responsibly, transparently and in accordance with applicable New Zealand privacy laws.